slamboard

According to the low carb boards, in the past day or two at Kimkins.com there have been bannings, with and without refunds, of members who have questioned or criticized Kimmer’s lack of forthrightness about her identity and pictures.

It seems that other members have had their passwords changed and did not receive new passwords when they requested them.

Some members say that they have requested refunds and have been turned down. Apparently the Kimkins.com terms of service were changed just this morning, without notice, and are now far more restrictive in terms of member behavior and refunds.

There are many avenues of recourse for dissatisfied customers, and this very helpful post at Weight of the Evidence lists several, including FTC complaints and complaints to the Attorney General’s office and Better Business Bureau.

Unhappy members can also complain to PayPal or contest the charge with their credit card company.

EDITED TO ADD: People have expressed curiosity about when Part IV of the Kimkins series is coming out — look for it in the next couple of days. I’m still pulling the details together and want to make sure it’s absolutely accurate.

This entry was posted on Monday, July 9th, 2007 at 2:53 pm and is filed under Business, Ethics, Money, Kimkins Diet, Kimkins.com, Medical/Health, Diet Industry. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.