Waitstaff Training DVD
VAT19.com is one of my favorite online stores. The site seems to have a two pronged approach to marketing. They select quirky and entertaining products and they make entertaining demonstration videos about those products. It’s not surprising that video production is one of their strengths, because some of their best products are instructional videos like this waitstaff training DVD. I was just watching the trailer for the video, and I have actually gotten a little tense watching the bad server.
My impression is that the video would be a very useful compliment to on the job training for waiters and waitresses. I would add that the expectations of dinner guest varies by region, culture, and even type of restaurant. Giving the customers what they want really trumps every standard of practice. I am a cheapskate, so I winced a bit when I watched the good server perform a flawless upsell. If I owned the restaurant, I guess it would have given me joy. As a restaurant patron, I enjoy good service and I reward it.
A product that may be of interest to restaurants and cooking enthusiasts is the Kapoosh Knife Block. This is a UNIVERSAL knife block. There is an entertaining video to show you how this smart and elegant idea works. I like the idea that knives stay sharp longer when you use this storage method.

