slamboard

We rely on our VoIP service for some business communications. If Skype had been our chosen provider, we would have had a BAD day yesterday. Some Skype users are reporting 14 hours with no service.

I had just written a fairly positive sentence or two about customer satisfaction. I then went to Wikipedia and saw that Skype is under some heavy criticism by some people for unresponsive customer service and other issues. That is understandable for such a large service. My only complaint as a non-Skyper is that Joost didn’t work for me.

This entry was posted on Thursday, August 16th, 2007 at 9:32 pm and is filed under Technology, Business, Telecommuting. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.